Terms & Conditions
1. Acceptance of Terms
By accessing or using the Medical Center Klinik website (www.medicalcenter.clinic) or submitting an enquiry, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.
2. Nature of Our Services
Medical Center Klinik Istanbul is a healthcare coordination and clinical services provider. We facilitate access to medical treatments delivered by qualified, board-certified specialists in JCI-accredited facilities in Istanbul, Turkey.
The information provided on this website is for general informational purposes only and does not constitute medical advice. All treatment decisions must be made in consultation with a qualified medical professional.
3. Medical Disclaimer
All medical treatments carry inherent risks. While we work with highly qualified specialists and accredited facilities, we cannot guarantee specific outcomes. Individual results vary based on patient health, anatomy, compliance with aftercare instructions, and other factors beyond our control.
In accordance with Turkish Ministry of Health regulations, we do not make representations of "guaranteed results" or "certain outcomes" for any medical procedure.
4. Consultation and Pricing
All pricing provided during consultation is indicative and subject to final confirmation following medical review by the treating specialist. Prices may vary based on individual clinical requirements. Full pricing is confirmed in writing before any treatment commitment is made.
5. Booking and Cancellation
- Treatment bookings are confirmed upon receipt of deposit and signed consent forms
- Cancellations made more than 14 days before the scheduled treatment date will receive a full refund of any deposit paid
- Cancellations made within 14 days of treatment may be subject to an administrative fee
- We reserve the right to reschedule appointments in cases of clinical necessity
6. Patient Responsibilities
Patients are responsible for:
- Providing accurate and complete medical history and information
- Disclosing all medications, supplements and relevant health conditions
- Following pre- and post-operative instructions provided by their clinical team
- Ensuring adequate travel and medical insurance for their visit to Turkey
- Attending all scheduled follow-up appointments
7. Intellectual Property
All content on this website — including text, images, graphics and design — is the property of Medical Center Klinik Istanbul and is protected by applicable copyright law. You may not reproduce, distribute or use any content without our prior written permission.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Medical Center Klinik Istanbul shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability in any matter is limited to the fees paid for the specific service in question.
9. Governing Law
These Terms and Conditions are governed by the laws of the Republic of Turkey. Any disputes arising shall be subject to the exclusive jurisdiction of the Istanbul courts.
10. Contact
For any questions regarding these Terms and Conditions, please contact us at info@medicalcenter.clinic.